Restaurant Olive Garden

Job description

JOB OBJECTIVES
Welcome guests like family while guiding them through their Genuine Italian Dining Experience.
Build connections with guests by inquiring about their needs and expectations; provide 100%
Guest Delight by fulfilling and exceeding their expectations. Provide friendly and attentive service
by personalizing the guest experience, introducing them to our menu items, recording orders
accurately, and remaining attentive to guest¶s needs throughout the dining experience. Sincerely
thank guests and invite them to return.
ESSENTIAL JOB FUNCTIONS
‡Greets guests in a warm and friendly manner to make them feel welcome and appreciated
‡Uses product knowledge to describe food and beverage items and to answer guest¶s questions
‡Provides attentive service throughout the guest¶s dining experience by accurately recording and
communicating the guest¶s order, following up on guest requests with a sense of urgency, and
personalizing the experience based on the guest¶s needs
‡Practices alcohol awareness and exercises good judgment when serving guests alcohol to
comply with applicable laws and Olive Garden procedures
‡Interacts with Service Partner(s)¶s guests throughout the dining experience by providing support
that leads to 100% Guest Delight
‡Delivers piping hot food to all guests following our Hot Food GO! standards
‡Maintains accurate guest checks and manages cash, credit, and coupon transactions, adhering
to all cash handling policies
ESSENTIAL PHYSICAL REQUIREMENTS
‡Performs duties that require bending, lifting, reaching, twisting, and transporting of items
(weighing up to 30 pounds)
‡Works by standing and by moving in small and crowded spaces for up to 8 hours or longer if
needed
Tips are paid at the discretion of the guests.
Participants will be using cleaning chemicals.
Participants may be handling pork products.

Wage and housing

Rent of this housing (per participant) 130$ per week

Transport and location

Things to do

Gallery